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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Sencillo y rapido de comprar, pero quede con duda para la entrega del boleto
Melissa purchased these Tickets as a gift for us. Melissa is the best.
They said my ticket would be available the day before the event i just hope it's not a scam
Everything went pretty good. Can't wait to see the show we are very excited.
The services charges were a little ridiculous but the system to get the tickets was pretty easy.
I do not have E tickets it is simple i needs the tickets to go to the concert
I Had buy a park ticket for a NBA game in Los Angeles and I'm only waiting to recieve it for fun. Thank you.
The instructions are not very clear for me. I didn't received my tickets yet.
I was sad to learn after typing in "Ticketmaster" and my event, I mistakenly clicked on this site and then paid almost $120 more for my purchase than I needed to if I had just realized this was a 3rd party website for ticket sales. It should have been a pop up window that informed me instead of small print on the top. I was unable to refund. This is very discouraging for a hard working family just trying to pay our bills and enjoy the things we can.
Excellent excellent excellent excellent excellent excellent
Easy to manage. More expensive than Ticketmaster but still good
It was easy to use the program and I would I recommend it. I think it has a good lay out too
Fast, Easy, but Expensive, y'all really go crazy with the tax...
Does not mention parking but parking was not a problem on Sunday.
Did not see a final price, which is extremely higher than expected until after I had paid. Will not order from you again.
Everything went smoothly. No complaints or issues were encountered
My experience was easy and I had no issues at all! Great service
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members