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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I don't like the promotions after the sale went through. Overall, the process was fast to transfer the tickets into my Ticketmastr account.
It was hard to get a hold of the live person, it was so frustrating getting the tickets to appear in my ticketmaster account. It feels pretty shady site. Next time I will purchase from the actual venue parking website.
It was easy. I could download an app and save the tickets. I like it very very very very very very very much
My ticket was $78, and there was an extra $33 in "service" fees! That's almost half the ticket price. That seems excessive.
Fast and easy, way to get tickets for a show gonna be getting tickets from here from now on,
Great all around and easy to do and get.bi recommend it to anyone who is trying to get tickets early.
When looking for the exact tickets I needed, I was able to find the cheapest option and decent seating. The checkout process was straight forward and was very fast!
Very easy process, the order was simple to place and went through safely and securely the first try.
I really like this app and all its features. It can be confusing at first but then after filling this review form it all made sense.
I purchased tickets for a ballet. It was easy and quick. I recieved my confirmation email immediately. The tickets were delivered via electronic delivery a few days later, with no issue.
It was fine for what it is. They buy tickets, they sell tickets at inflated price.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members