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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
My experience seeing the musical was amazing and awesome for sure
We never have experienced where a survey demanded comments and then even expected an amount of keystrokes. We wish we could have our tickets emailed sooner as we will will not be able to receive them just 3 days before the show..
Waiting until the day of to get tickets is insane. If I purchase the tickets, you should give them to me. It's called a transaction. I'm an idiot and clicked on this link instead of Ticketmaster don't be like me.
Received a confirmation email indicating the ticket will be transferred 1day prior to event. Then received email asking if I ever received a confirmation email. Check status link does not work. Hopefully the ticket will be transferred prior to the event! Still 4 days out.
My experience was very good purchasing the tickets was easy best price around and easy access give you lots of options for parking and places to stay for the night as well
It's difficult to understand why one has to wait until so close to an event before having tickets delivered.
The only think I think is weird, is that the tickets were 'transferred' to me? Did someone buy them already and mark them up and charge me or are these the price from the baseball club?
Paid $30 to park 20 minutes away from Rady Shell.
Enciutered a little if diffuculties scanning my QR cider in the machine
Very easy to order. The convenience cannot be beat. We can't wait for the concert.
I was extremely disappointed because I went to the actual venue website and apparently was redirected without knowing to this sight. We paid 55 for a parking pass and when we printed the actual ticket the cost of parking is only 12.80! So we way overpaid and I feel we were scammed! I will never use this site again! Bunch of BS!
Ticket was twice as much as Ticketmaster and I have proof. Stop ripping people off!
Demasiados pasos. Quiero entrar, comprar y recibir mis boletos de inmediato y no tener que esperar y tener que estar pendiente a otros correos adicionales que serĂ¡n enviados.
I ordered tickets for Blackberry Smoke, and found the process to be straight-forward and easy. I received confirmation and the ability to print my tickets almost immediately.
I thought I was buying tickets from ticketmaster as you guys have "Ticket Master" as a banner on a google search. I am overall happy with my purchase but at one point felt like I may have been getting scammed. It was not until I received my tickets that I was relieved. There are a number of resale ticket sites now a days. You don't have to trick people into using your site. Other then that the purchase was quick and easy.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

