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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Just waiting for the tickets to be email to me a few days later don't care for the wait time …….
Service was great. Do not hesitate to use this platform for your purchase.
A little confusing and the service fee was not disclosed and was outrageous
First time user. So far so good. More information after the total experience. ********************************************************************+****************++**********
Easy to purchase tickets and quick confirmation email of purchase
It is the only place to get tickets around our area so forced to use
It was easy and quick transaction. Had a slight issue getting the tickets but customer service was quick to respond and resolve
Thought I got these tickets through Ticketmaster. But everything was smooth.
I don't like waiting weeks for my digital ticket to be V "delivered." It makes me feel like this is a scam when I don't get what I pay for instantly.
Quick and easy to follow instructions and super affordable.
The tickets are set in groups of prepurchased tickets. By each seller. So I just picked the correct number of tickets then found seats that ii was worth paying for
Super easy to purchase and simple to checkout. Thanks for the experience
Disappointed that astronomical extra fees were not available until after checkout.
Easy...
Will use again.
Looking forward to Nashville & the show!
Getting confirmation not a clear process thus I haven't received my ticket as of yet, 5:34 pm game day
A bit frustrated with the fact that it said 57 dollars each, got 3 tickets yet it somehow came out to over 250 dollars. Otherwise, user friendly and easy to order
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members