On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Ordering tickets was easy. But filling this out was time consuming.
Went smooth and process was a breeze, ready to go see the best band in the world for a second time! Let's go #RedClayStrays
NA…………………………………………………………………………………………………………………………….
Good experience thank you and thanks again and until I get to 50 characters.
Don't like request to sign up for more things.
I prefer being able to print the ticket to be scanned at the door.
Don't like request to sign up for more things
Ticket didn't work. No one answered several cars. I had to re purchase parking
Buying tickets and then getting an email saying you'll be receiving them a day before the show seems a little sus. Crossing my fingers.
Fine all good my experience was great! Love it thank very much
Very easy to use for a first time customer. This was my first time buying tickets through TicketsOnSale, and it only took a few minutes.
It was easy to select and submit without a hassle. Received tickets right away.
The experience was fine. The prices were quite high and i didn't realized until I actually checked out, but that is my fault.
The fees are insane but the wire was easy to use. Not sure what else to say to make this 50 characters
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members