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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was fine as long as I get tickets I am curious to see what happens. I only received a receipt, but I have not received the tickets yet we only know in May when I do get the tickets.
Perfect and super easy I would definitely recommend this site
Was able to buy my tickets quickly and easily I would probably use this service again in the future
Okay overpaid for worse seats but it's worth it yea yea yea yea
I bought tickets for the parking garage and it worked out great.
Poorly described that here is not not a direct seller. Poorly described that here is not not a direct seller. Saaad!
Wish I could return the tickets for a refund found that they were a little too expensive for upper upper bowl at Ford Field, which is outrageous prices
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Im happy to order and get my tickets so easily. Normally i dont like getting my tickets thru email, this was fast and easy and that eased my fears greatly
Quick and easy to use. It was an easy process to purchase the tickets.
The filters were a bit confusing and needed to be more organized to show available seating
The purchasing experience was fast. I actually confused the site with another reseller site so this was a happy accident. I do wish the seller could or would transfer tickets wayyyyyy sooner rather than wait five months till the day before the show. It is a little unsettling having to wait that long
I received my confirmation right away, but wont receive my ticket for quite some time
The website is easy to navigate. The one thing that is a negative is you do not get your tickets right away which seems to he answered bit sketchy. This is the first time buying tickets from this company.
I bought some tickets. This experience would have been great if I didn't have to write a review for some reason.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members