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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I prefer having paper tickets to electronic ones. We are looking forward to seeing the show.
It was a very simple process from the beginning to the end. I had no difficulties using the application.
Overall the process was very smooth & easy, but I pulled the trigger too soon and overpaid for my tix…. Had I just waited, they went on sale to the general public about a week later for much less $$
Fees are too high a$400 worth of tickets was almost 950.00. Ridiculous!
After going through entire process parking space was not available. Switching to another lot turned out ok. Paid. Kept getting emails that kept moving us to next step. Finally got an email that said to download ticket but could not put it in Apple wallet. I hope we got it right and have it ready on game day
Easy easy easy easy easy easy easy easy easy easy easy easy easy
No issues with ordering tickets. Easy. Just had to wait for the email to come.
$45 a ticket in "service fees" and 8$ for "delivery fees" is absurd. You sent a $#*!ing email why did I pay 8$ for that?!? What a joke
I was able to find tickets, even though the venue had sold out.
User friendly easy to use. I like it.
It would be nice if currency was a little easier to see. I didn't noticed prices were US dollars. Was suprised when I saw my credit card bill in CAD
Just want the emails to stop. I received my tickets. Thank you
Ordered tickets but haven't received them yet so I can't rate the experience until I get them, which is apparently months away
Very efficient and effective. Will recommend the service to my friends.
Easy but too expensive and this survey is a nuisance.
Make it stop!
Easy to use, no issues. Got the tickets in my mailbox and were available right away!
The process was confusing. I'm not good with technology, therefore I really didn't understand the emails and links. I just hope I did everything correctly, so I can enjoy the game.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members