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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The website is easy to navigate. The one thing that is a negative is you do not get your tickets right away which seems to he answered bit sketchy. This is the first time buying tickets from this company.
I bought some tickets. This experience would have been great if I didn't have to write a review for some reason.
Was able to purchase with no problems. Wish I would receive the tickets before Christmas.
Bought 3 tickets so $180 for conversion fees for an e-ticket come on…. Never again
Had no problem ordering. Got great seats at a good price. Site was easy to understand and use. Always use when I'm looking for tickets.
Easy use no gimmicks
Fast easy and painless. Simple and straightforward!
Didn't understand the seating arrangements/options. Do we just sit in any seat in the row that we purchased. Also, we get updates weekly or every few days about the status of our event?
Great experience buying tickets can't wait to see the Vols play Georgia
So far so good. Know more when I get access to tickets. Not sure when that will be.
No thank you this is a waste of my time. I've already purchased these... now your costing me more money in loss of time i thought this was a confirmation email not a required review
This was the first time ordering tickets online and it was very easy.
I prefer having paper tickets to electronic ones. We are looking forward to seeing the show.
It was a very simple process from the beginning to the end. I had no difficulties using the application.
Overall the process was very smooth & easy, but I pulled the trigger too soon and overpaid for my tix…. Had I just waited, they went on sale to the general public about a week later for much less $$
Fees are too high a$400 worth of tickets was almost 950.00. Ridiculous!
After going through entire process parking space was not available. Switching to another lot turned out ok. Paid. Kept getting emails that kept moving us to next step. Finally got an email that said to download ticket but could not put it in Apple wallet. I hope we got it right and have it ready on game day
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members