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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,867 reviews

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Ohio
1 review
0 helpful votes
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Good so far lets see if I get the tickets in August. Looking forward to the concert.

Date of experience: December 12, 2024
Canada
1 review
0 helpful votes
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Seat Selection
December 22, 2024
Updated review

I was not able to select seats. Just this, I have nothing to add to this

Date of experience: December 12, 2024

I was not able to select seats
December 19, 2024
Previous review

I was not able to select seats

Date of experience: December 9, 2024
Nevada
1 review
0 helpful votes
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Scam?
December 22, 2024

Overpriced fees, confusing emails, tickets not available until 4 hours before show. Nor very assuring of legitimacy
No way to contact them

Date of experience: December 12, 2024
Wisconsin
1 review
0 helpful votes
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Great job
December 22, 2024

Quick easy to use very satisfied was able to order and receive tickets with no issues

Date of experience: December 12, 2024
Washington
1 review
0 helpful votes
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Not bad review
December 22, 2024

Not bad, keep up the good work. I enjoyed getting my tickets from you

Date of experience: December 15, 2024
Michigan
1 review
0 helpful votes
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MB
December 22, 2024

It was simple and easy and I had no issues getting my tickets.

Date of experience: December 12, 2024
Alabama
1 review
0 helpful votes
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Simple to use
December 22, 2024

It was easy to purchase tickets through this website for a good show.

Date of experience: December 12, 2024
South Carolina
2 reviews
0 helpful votes
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Ticket holder
December 22, 2024

No seat number shown im disable and need end seats how do you get answers do you have to contact customer service?

Date of experience: December 19, 2024
Canada
1 review
0 helpful votes
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Good service
December 22, 2024

Le service est excellent j'ai bien hâte d'aller voir le show au mois de septembre pour system of a down

Date of experience: January 9, 2025
Iowa
1 review
0 helpful votes
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Good Experience
December 22, 2024

Quick and easy. No problems getting my mobile tickets. Looking forward to the show!

Date of experience: December 12, 2024
Louisiana
1 review
0 helpful votes
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The service charge is to much for each tickets.
December 22, 2024
Updated review

I have learned I should buy ticket directly to establishment if it is available to me

Date of experience: December 12, 2024

No comment at this time
December 11, 2024
Previous review

No comment at this time

Date of experience: December 1, 2024
New Hampshire
1 review
0 helpful votes
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Great
December 22, 2024

Great experience, I received the tickets the same day. I had no issues when buying the tickets.

Date of experience: December 12, 2024
California
1 review
0 helpful votes
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I would much rather get the actual tickets and not wait till the day before the event to receive them.

Date of experience: December 12, 2024
Kansas
1 review
0 helpful votes
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I got on here kind of last minute to buy tickets for a hockey game a couple nights away. I found 2 tickets in a decent section for a good price and went to check out. My tickets were sent to me the next day and I had no issues whatsoever. Couldn't have been a better experience.

Date of experience: December 5, 2024
South Carolina
1 review
0 helpful votes
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No
December 22, 2024

No no no n no no no no no no no no n no n no o no no no mo no no no no no no no no no no no no

Date of experience: December 12, 2024
Illinois
1 review
0 helpful votes
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So not complicated
December 22, 2024

Glad I got tickets for Avril. I look forward to getting the etickets and attending the event next year.

Date of experience: December 12, 2024
Texas
1 review
0 helpful votes
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Quick and easy
December 22, 2024

It was easy and affordable and there was no hassle at all looking forward to this Christmas present

Date of experience: December 18, 2024
Texas
1 review
0 helpful votes
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Concert tickets
December 22, 2024

It was seamless and easy to order the tickets for the show I purchased.

Date of experience: December 12, 2024
Massachusetts
1 review
0 helpful votes
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Quick and easy to purchase. I haven't received my tickets yet and my show isn't until September so I can't review on that portion yet.

Date of experience: December 15, 2024
Massachusetts
1 review
0 helpful votes
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Good
December 22, 2024

Haven't received tickets yet. Will review when the tickets arrive

Date of experience: December 12, 2024