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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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To be honest when I clicked on the GAC it said 53 but then when I was checking out, they went up to 102. My friend bought tickets the very next day and he only pays 64 and when I got on the site and clicked on GA it says 64 so I'd really like to know why I was charged 102?
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
This is annoying. This is VERY annoying.
Why are the fees so crazy expensive? The fees are a third of the cost of the overall price. That's wild.
Good i just hope i get my tickets on the day they said they would be shipped out to our email
After getting a These seats are not available message, the transaction continued and my cc was charged. I still don't have seat numbers. Tried to cancel to no avail. I have No trust in this company to deliver tickets when they haven't confirmed seat numbers.
I ordered my tickets days ago. They were stupid expensive, charged to my credit card but have not shown in AXS.
It would be better if I could receive tickets upon purchase instead of constantly worrying about when I will receive them.
Very smooth sale and process was awesome look forward to future buys.
I thought I was ordering from the venue site and only later (after purchase) realized I'd been directed to this third party seller. Unable to cancel order, very dissatisfied.
I purchased great seats/ just hoping g the ticket transfer will be seamless
Great experience so far haven't got the tickets yet but not anticipating any issues
While all aftermarket ticket sellers are expensive, there didn't seem to be as many fees here. Also, the tickets were in my possession on the same day.
My experience was very good, appreciate how everything was processed
Ticket purchase went fine. Received confirmation email promptly. Have yet to receive tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members