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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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That was fast not sure what else to say I'm glad I understand how the tickets were coming
Make sure of your purchase because all sales are final. I found that out the hard way.
Barcode did not show up on the email. Had to go up to front office to resolve the issue
The system is good, but the hidden fees are unreal. They need a true cost on the ticket itself
The ticket acquiring was as expected.
You will get to pick the zone but not the actual row and you may get split up if you gave a big group.
With that understanding, then your experience will be alright.
There are service fees.
Took me three times for it to be confirmed but otherwise fairly easy.
Fees are insane.Fees are insane.Fees are insane.Fees are insane.Fees are insane.
It was easy to use the first time. I will tell you more when the tickets arrive.
I received my tickets as promised the following day after purchase.
Tickets arrived early! Positive experience with purchase. Thanks!
Thanks guys. Quick and.painless. Will use it again! Highly recommend.
TicketsOnSale is a really efficient and easy way to purchase tickets. Never have had a bad experience with them.
33.00 dollars is too high want purchase through them again if l can help it
Just didn't understand where exactly the seats are. Didn't know where the rows start.
The experience itself was fine, wish I wasn't forced to provide feedback to confirm my purchase though
Googled Ticket Master, Tickets on sale was the number one thing at the top of the list. I saw tickets and clicked on it and purchased tickets. Then received aa email that transferred tickets to ticket master. Went in and checked and the price was more than it would have been purchasing them from ticket master. Seams like just short of a scam so I will call it sneaky. I guess thats what I get for not paying attention, but I guarantee I will never buy from tickets on sale again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members