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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was initially irritated because I meant to go to Ticketmaster but ended up on this site instead
To can't fund for any issue. I bought tickets for an event at a venue. The next day a new venue opened up that was closer to my home and I want to get tickets there instead. However you can not refund tickets to matter what.
As usual. I had a great experience using your site and I was able to get the seats that was available to me, everything went smoothly. I will definitely keep using this site to order tickets. Now I am just waiting for the event, I also received confirmation and everything!
My purchase experience was what you'd expect from an online process, impersonal, quick, and efficient. I wish I could have chosen specific seats at the theater, but the system would only allow me to select a section. The reason I entitle this as not yet tested is because I used a system like this about a year ago, and when I needed to return the tickets due to an unexpected family priority, I was unable too, therefore, once I try to return something and it works as smoothly as the purchase, I'll be able to give you a 10. For now, I'm happy to give you an 8!
No tickets yet waiting to get them and it's the day of. Why electronic can't transfer sooner I do t understand
It was the normal online buying experience. The fee that was put on for the electric transfer was so expensive per usual.
I accidentally chose the wrong performance. I immediately (with in minutes) tried to cancel. I was directed to a AI online custer service who basically said they can't help me. I am stuck with two tickets totaling 567.00 that i have no use for. I am disappointed and disgusted that there is nothing i can do.
I have nothing to add. 🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕🖕
The addition expensives were only found in the small print.
I feel like I got "burned" on this deal. My own fault after rushing through the process
Le site n'est pas tres clair et pour lire les info, il faut littéralement une loupe car on ne peut pas élargir pour zoomer
En anglais et en $ US? On est au Québec et le spectacle est en français!, j'ai du appeler pour des informations, très déçu d'avoir été servi en anglais, une chance que j'ai pu me débrouiller un peu en anglais.
I would grade the process to get tickets and an A. The process was very easy and could get everything done in the window for entering the information. Completed the task and was acknowledged of the outcome immediately.
Easy to pick seats and dates, a little expensive though. Wish I would have looked at the fox website
Never again will I use them way over priced I don't have anything good to say so not sure what to put. They really took advantage of people with their prices literally right next to them parking was 80 cheaper
Everything was easy to use and no problems getting my order correct
Easy to do and fast. Being one of those "technical challenged" people, I was surprised at the ease. I highly recommend this service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members