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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The process was efficient in purchasing the tickets, but I am still unclear as to when I will receiv
I understand the policy but I accidentally clicked the purchase button and couldn't get my money back within 2 minutes of purchase. The customer service gentleman was lovely and felt badly but the policy should have a window.
I feel like you are asking me to confirm I have received my tickets. I have not. I am confirming that I received your email stating that you have received my order.
I am actually very nervous about whether or not I will actually receive my ticket as I see there is a class action lawsuit against your company, and many poor reviews. I sincerely hope it turns out that you prove them wrong, and I receive my ticket to my show which I paid you a lot of money to procure! Had I seen these reviews, and that there is a pending class action lawsuit, I would have never purchased through you. I did attempt to contact customer service to alleviate the anxiety, but the customer service button did not work.
Have had no experience other then purchasing the tickets and gu
Great experience and great customer service. Had enough portal potties and bus service to game. However I walked because it was close to football stadium
Very simple to buy and confirm tickets! I got my email quickly and have received multiple opportunities to buy more tickets at a discounted price.
SOme folks say they've been ripped off by this site and some say it all went well. Buying tickets this way sucks. BUT if it works out, I'll be super pleased because the service is easy to use thus far.
Encountered no problems placing my order online, it was easy and seamless.
And i am still getting these emails. Really annoying. Now i have to make this 50 characters to get accepted. Grrrr
My tickets for the parking garage were delivered on time including pictures of the venue. The process was simple and stress free to purchase and down load my tickets
I was initially irritated because I meant to go to Ticketmaster but ended up on this site instead
To can't fund for any issue. I bought tickets for an event at a venue. The next day a new venue opened up that was closer to my home and I want to get tickets there instead. However you can not refund tickets to matter what.
As usual. I had a great experience using your site and I was able to get the seats that was available to me, everything went smoothly. I will definitely keep using this site to order tickets. Now I am just waiting for the event, I also received confirmation and everything!
My purchase experience was what you'd expect from an online process, impersonal, quick, and efficient. I wish I could have chosen specific seats at the theater, but the system would only allow me to select a section. The reason I entitle this as not yet tested is because I used a system like this about a year ago, and when I needed to return the tickets due to an unexpected family priority, I was unable too, therefore, once I try to return something and it works as smoothly as the purchase, I'll be able to give you a 10. For now, I'm happy to give you an 8!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members