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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The website is agile and easy to use, however you receive the tickets one day before the event, it doesn't make you feel comfortable. In other websites you get your tickets immediately.
I purchased these tickets as a gift. My phone is not going to be at this event. I contacted customer service and no one has responded.
So far so good- haven't received the tickets yet. Hopefully they will come soon.
Tout c'est bien passé et de façon efficace c'est simple et facile
Belle expérience
Merci
I haven't ever used this website before and was worried it was a scam but so far I haven't had any trouble with this company
I don't know why I need to do a review just to receive my tickets.
You charged me $100 more the next morning. You said there were not many seats left when there was 3/4 open seats. Very shady
Very easy to find my parking location and order. Purchasing in advance is a great time saver.
Site needs updating. Map loads slowly and zooming in is an issue. Seat map needs more detail to it.
Ticket purchase very easy. I have attempted to respond that I received purchase confirmation. I chose not to submit review but I continue to get please "confirm purchase" emails. It feels as if a review is mandatory which I don't care for. Also makes me a little anxious about the entire process.
Nunca resolvieron mis preguntas, hasta que ya habia pasado el concierto
Looking forward to my concert but very concern about my seats location. There were no options to view my seat location before purchase. Could not find arena layout on the website.
The searching for shows was fine and variety available.
The site seemed to have trouble processing my initial purchase. The price went up when I attempted to find the seats again. Purchased them.
The next day I got an email for the same show with the ticket price 1/2 off. That was kind of lame.
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This was not my intention to use this site. I never like to use re-sale sites. I hope I get my tickets as soon as possible.
I feel scammed tickets not as advertised, price inflation, poor customer service, will never use this company again.
Simple and easy to follow, thanks for everything. Finding the tickets was easy. It might not hurt to remind people of the process as it can be a little scary paying for something you can't get your hands on.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members