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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Could have saved money by just getting another parking spot or paying the regular fee for the lot we were in.
Fee was nearly doubled with all the extra charges and fees they tack on.
By far the easiest ticket purchase experience I've done. The online process was easy to follow, especially liked the method used to choose seats.
Markup was twice as much as the ticket was worth. There was no value in this service
This site sells tickets that no one actually posses yet and does not offer refunds once you have realized this. Lesson learned and will never use this site again.
The purchase and receipt of tickets was pretty fast. Not overly happy about the inflated prices. I was able to get two tickets two sections closer through ticketmaster for 20% cheaper.
Was easy and made it worth while. Looking forward to using again
Great service. Highly recommend and I definitely will be back.
Paid over price for the worst seats and there was no way to cancel the order after it was confirmed so lost my money.
The parking lot location was not clear. Also, a service fee was added without a notice.
This was my first experience to receive tickets through thus service. It was easy to process and I was able to enjoy my show.
Thanks Tickets on sale! I got tickets for my nephew's birthday like I planned.
I really don't want to be writing a review right now but i guess it was pretty good
I had No problems. Just wish ticket was sent immediately. I had to wait a few days.
Easy to work with, easy to purchase the tickets. Satisfied with the outcome.
I was leary at first about ordering- but it went through very smoothly- andI recieved the tickets on my phone the next day
Although I requested 2 tickets for the Santana tickets of April 18, I prefer to opt out on the cancelation insurance which comes with an add'l fee.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members