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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Timely response, good seats, good overall experience. I would use this service again.
Good experience that is all. Ticket purchase was safe and easy
Ordered a parking garage 10 parking ticket, resale, for the 12/23 Devils game. Super easy, received it super fast and without issue and it's safe and sound in my Ticketmaster App!
My purchasing and receiving experience was quick and easy. Thank you!
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I was unable to see where exactly the seats are located. I could not see the total price and I could not see that the tickets were priced in USD. And then, without "accepting" or confirming the purchase the sale of the tickets was said to be final and I was unable to either return or exchange them. NEVER had a worst experience buying tickets than this one.
I was unable to see where exactly the seats are located. Too bad, I would have needed that.
Very good like the steps to buy it can't wait for the experience
Kept glitching and not allowing me to purchase. Along with it being confusing on how I will receive them. I sure hope I didn't get scammed.
Dissatisfied about not being able to cancel order. Never using this service again
Still haven't got my actual tickets, would be nice to have what I purchased.
I don't appreciate the charge to my credit card and not tickets in my possession. The vendor issued tickets already when bought direct. I requested to cancel the order because I was able to secure tickets that are in my possession and was ignored.
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Yes, why not, yes, but of course, you're an icon. But are you? I think you guys are the best
I received and email saying I had to create an account but did not have time. By the next day there was an email to add the tickets to my Ticket master account.
Never used before and was easy. Would use again if needed. Only down side is the service charge is higher than expected and mailing tickets instead of electronic copies. Ideal would be great to have both physical and electronic copy.
Too expensive, stop hidden fees. Tickets should be available at a reasonable price
Easy to use, secure, no problems at all. Tickets are received quickly and can be put into my wallet with no issues.
Quick and efficient - can't wait for event. Never been to a rodeo so that will be even exciting
I had trouble receiving my tickets so I called support and was pretty much stonewalled by the support lady. She basically refused to help me even though I provided all the info I used to purchase the tickets. I wound up calling back and the new support person was very helpful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members