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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tickets for the show was very easy to find although a bit pricey.Recieved an Email back very quickly
Not good! Want proof of my tickets and haven't received them!
No fee amount was given before I checked out. The fees were $70+ per ticket. Now I'm being told I can't resell the tickets which makes no sense. I bought the tickets from an individual party.
No issues occurred during the process. Was able to easily obtain tickets.
Fees too high, I did not like all the add on fees. I almost reconsidered purchasing the tickets.
Buying the tickets was easy. I do find it annoying that when I respond to the confirmation email that I am forced to give a review.
It was a great experience I had no issues and it was quick and easy for me
Though I have a conformation, the event is this Sunday. I haven't gotten instructed how or when I get them on my phone. And hope I made a good choice. I'll know more I hope soon.
Would like a Phone Number to contact! Or Email address! I have Questions
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I've spent $200.00 on tickets that I don't physically have and won't have until the day before the event. So far everyone has been responsive to my inquiries and everything to assure me I'll get my tickets in time for the show and I won't be scammed...but without those tickets I'm still really scared.
My confirmation of purchase came almost immediately. It also let me know when to expect my electronic ticket. Easy peesy!
Got my Ticketmaster transfer fast
Wish it was clearer on the website that it was a resell
It was a quick experience to find where we wanted to to sit in the theatre and then select the price of tickets we were willing to pay.
The whole process to obtain my concert tickets is very easy. I was able to get clear email communications and directions on how to save my tickets to my Ticketmaster app and it made my purchasing process very easy.
It's all good! The emails: the whole buying process was clear and effective.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members