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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tickets were more Expensive than other sites that I found after i purchased.
Price increases as ordering simply wrong,the increase was massive.
Good and did what they said it would. Can't complain. Thank you
What is the specific cost of the service?
I thought I was signing on to buy direct from AXS.
Regardless, it was convenient and efficient.
Have not received the tickets yet. So it makes it hard to keep track of them with the event so far out.
Purchase was overpriced and un refundable there's not much to say
Why do I have to fill all this out. I got my tickets, please leave me alone
As expected but I don't like asking for comments in service. Do better
Didn't know taxes and fees would come out to $80… To much..
Although the process was not complicated, receiving tickets through a separate email to verify purchase was a little unnecessary. Hopefully the process can be streamlined in the future with providing passes with purchase
Received quickly after purchase and was able to upload to Google wallet for future use.
I had a good experience when I purchased my tickets for the concert.
I entered the website believing it was a Canadian site. The prices showed no currency and I therefore continued my purchase. I then received a confirmation email showing the final price was in US funds. I immediately called to cancel the purchase but was advised that there was no refund available.
I have not received my tickets. I continue to receive emails abt confirming an email for confirmation but I do not have my tickets and frankly I am concerned this is a scam
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members