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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Wish I could have reviewed the exact seat location before purchase.
My experience with tickets on sale was great. Everything went the way I wanted to.
With so many scams online, it was comforting to know that this service is legitimate.
Good until you required a 50 character requirement to give feedback. That is absolutely ridiculous. And I am an English teacher. Good until you required a 50 character requirement to give feedback. That is absolutely ridiculous. And I am an English teacher.
Just waiting to receive the tickets themselves. Not sure how long that will take
Site was reasonably easy to use and purchase confirmation came promptly
Website was user friendly, thought I would receive my tickets within a week of purchase. But my event is two months away. If this is a resale site, what happens if they can't procure my tickets. Not the best experience I've had buying tickets...not sure if they'll even show up.
Easy, quick, good variety of payment options. Like having the PayPal option.
I was charged twice what I thought I was paying for the tickets with no opportunity to change my mind; very disappointing and no way to talk to a person to discuss the issue
Very easy process. Tickets have been sent to me already. Looking forward to going
It was an easy checkout and delivery process. I can't wait for the event to happen
No issues, easy process and would use again. Received the tickets quickly
I just hope I didn't get scammed, all the hidden fees and an $8 email is predatory, I can say without a doubt I will not be using this service again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members