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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Super easy other than i was charged over 150 in service fees. Wont ever order again.
Very easy to use. Finding seats and paying were simple. Five more characters to enter comment
Needed to change our shipping address immediately after placing order and got a response right away that wasn't automated but an actual person had problem was fixed and tickets were confirmed. Very happy with our experience and would do business with this company again.
Better price than another site. Polite and reassuring live staff on the phone to guide me through the process.
Quick simple and really like highlighting the Parking Area
Purchase was easy and straightforward. Will see how transfer of tickets goes
Good experience with purchasing ticket. The response time was quick and professional.
Everything went well in terms of booking, but tickets are way too expensive.
Wish I would have waited. Price hike. Don't like the fact that tickets won't be delivered until a few days before.
It was very easy to purchase tickets online
For Kevin James at the Virginia Beach Dome
On June 5,2025. I look forward to my daughter enjoying the show.
Bought the tickets, haven't received a email with confirmation
楽しみなイベントです スムーズに予約できて大変満足したいます
ホノルルの夜を楽しみます
ありがとうございます
Fast and easy-to-use website. Simple to get the purchase completed.
I haven't received my tickets. Ordered the tickets 4 days ago
The Joffrey Ballet performance was fantastic. My seat was in row D close to the stage so I could see the beautiful material the costumes were made of and the dancing was just wonderful. This was my first time seeing a live ballet. The dances flowed with beautiful movement. It was a
Very memorable evening, just wonderful. Paul.
Our tickets were there when they were supposed to be and we loved the play!
I wish this site was easier to navigate. Not 100 percent sure I will get tickets via this site ok
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members