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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Fairly easy to access tickets and we look forward to the concert!
I was able to complete the purchase without a great deal of difficulty
It was easy to use and I was able to make a quick purchase. Thank you!
Right I was purchasing through the venue as I was on their page. Turns out tickets purchased through a third party. Within seconds or realizing what I did i tried to cancel and I was not allowed.
Things went fine. Simple Easy. That's my experience. Have a great one
I was unable to use the parking ticket ( digital barcode) because the parking lot didn't have an option to scan your phone.
Quick and easy, wonderful how friendly it is to purchase at once
It was very easy to find the tickets and purchase them and got the email quickly.
Difficult for low tech old folks. Why 50 characters? Pain in the butt
Standard experience - about what you would expect from a ticket purchase.
I was able to buy and receive my e-tickets easily enough, it was just concerning, because I've never been asked to go through a third-party before. Being online skeptical ALWAYS, I was leery to trust the company that contacted me. I wish that Clowes or Ticketmaster had their credentials in the emails, as well. This would have put me more at ease. And of course, I have to take it on faith that the tickets will work, since I don't have a "physical" ticket. Sorry, I'm old-school. I've used the texted/email tickets before, but I'm always crossing my fingers that things will go smoothly when I get to the venue.
Easy process all together, easy instructions will definitely use again
So far, so good. I'd feel much more confident rating the company after the ticket arrives and actually works on the date of the event.
Insane fees that weren't indicated at purchase. And not sure where my tickets are exactly…. Would love a digital copy or something.
Insane fees that weren't indicated at purchase.
Customer service called me after I completed my purchase and told me that the seller rejected my purchase. They then proceeded to find me better seats at the same price
The process hasn't been bad but I'm still waiting for my tickets so hoping they come in when they're supposed to
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members