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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Got the tickets as promised, delivered electronically, with no dramas or hassle.
I'm not good with this *******@ticket ( technology) crap. Temporarily lost my ticket right at show time. Was in real distress for about 25 minutes. Probably my fault, but stress level really high. Would've preferred a paper ticket in hand.
Seems ok at the moment! A bit confusing because it asks to confirm my tickets by logging in but it doesn't give me anywhere to login. Hopefully the ticket email works
Have no idea how to rate this until i am sitting in front of the game without any nightmares in this service. You can ask me later and i will let you know. Have to lose the tickets or attend. I can no longer attend due to pressing issues.
Got a 15 percent discount, Easy to step through however each ticket was $40 per ticket more then other websites. Not such a great deal after all.
The whole experience are all perfect there is no technical issue or any other problem.
The price advertised was not what I was charged, the invoice was way more than the price shown and was not itemized
It was hard to tell whether I had accepted my tickets or not, but they seem to work so I think we're all good.
Convenient online service. Thank you. Thank you. Thank you.
First time - fairly easy. I hope I get tickets just as easily.
I found it strange having to wait a couple days to receive the tickets as I thought I was buying from ticket master themselves lol.
Transaction was easy to complete. Parking pass transfer was timely. All well as expected.
Great experience. Everything worked as it should have. Downloaded my QR code from the email. Followed directions to the parking area the ticket was for. They scanned the code and I parked! Easy as that!
Awesome experience. No issues during my transaction. Simple and easy. No hassles.
I think it's my fault because I just don't usually purchase tickets (I don't get out much! 😂). I wanted to take my two grandsons to see the Globetrotters since they play basketball and love to watch them play. I took my oldest grandson- now 19- to see them when he was 7 or 8. AND this time it was "sticker shock" once I saw the total but I'd already promised to take them! But again, I should have done more research before I took this step, or at least just called customer service. So excited about taking them! Thank you for asking for my feedback. Happy New Year!
Made everything super quick and super easy, we appreciate it!
Simple! Thank you! Great experience so far, we will not know until we have received the tickets and went to the show.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members