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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
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Simple and easy process. No problem navigating the website
I received my confirmation email, thank you. There has been anything else to rate.
Very informative and pleasant.
It took a while but it was fine in the end
Online refund request confirmation number all done online
My experience with TicketsOnSale was very good because it was easy to purchase my tickets, look at were my Husband and I would be sitting at the statium. I received the confirmation email quickly as well! So happy it all worked out so well! :)
It was easy to purchase. It would be great to see a map of the section and rows
The time limit on buying the tickets was mildly annoying but otherwise it was fine
Tickets were received without delay. I hope they will be accepted without incident when we attend the show.
It would be nice to get our tickets immediately. It says that we will get the tickets prior to the game!'
Would like to be able to choose exact seats. Don't force people to leave reviews in order to claim tickets.
Would like to be able to choose exact seats.
Fees a little high considering the price of the tickets to begin with but overall a good service
I wanted to cancel my show and get a refund as my trip got cancelled coz my mom just expired! But they won't accept that and give me a refund
Your response above will provide TicketsOnSale with valuable feedback regarding your purchase so that they can better assist you and other customers.
Sincerely,
Sitejabber
On behalf of TicketsOnSale
This order confirmation email has been sent to confirm your recent purchase.
TicketsOnSale has partnered with Sitejabber to gather valuable feedback and customer insight to help improve their processes.
I never got my tickets online and had issues getting into aquarium
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members