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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I haven't received my tickets yet and I want to have my tickets as soon as I purchase them
Tickets were very overpriced. Friend had bought tickets already Tickets could not be returned Be careful where you're getting your tickets
I will not use this service again, you should have a 24 hour cancellation policy
Very easy to use. The ticket prices were fair without huge fees.
I bought my tickets from seat geek and I am not sure who this is
Quick, easy and simple! Got my tickets fast! Should be a great birthday present for myself!
Not sure yet. The concert isn't until April 29th. I will be happy to submit a review once I have actually been admitted into the concert without incident. This is my first time using this service and cannot give a review until I have actually seen it through to the end.
Was pretty quick didn't have to do much and everything was straight forward.
Fast delivery or e transfer. Can't wait to go super excited.
Easy to purchase and received my ticket a couple days after.
It was a smooth and easy experience. I would recommend it to a friend in the future.
Good experience for the first time I've used this service very happy
Prices in USD, not CAD. Huge processing fee. Nothing of it is mentioned in advance before payment is made.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members