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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Buyer should be informed beforehand what the fees are that will be added to the price of the ticket.
Experience was fine. Cost of parking very expensive and almost as much as the tickets to go into the venue. It's a bit confusing with all the different emails and it says that my tickets aren't gonna be available to February 26 which is the day before the event. Due to all this, it forced me to go ahead and pay for the protection.
Able to buy tickets easily. Was able to get the seats I wanted. Just waiting for the tickets to be delivered.
Easy transaction. Worked great.Quick delivery and all as expected.
Fast and easy. Website easy to follow, prices great comparatively.
I purchased tickets on the floor, and my wife wanted to sit on the balcony. I purchased a second balcony set and was told I couldn't cancel the seats on the floor.
Ok... No Problem... looking forward to the show with all of my friends..
We paid $320USD for tickets that we could have received through TICKETMASTER for $250CAD. Same area and row number. It states that there are no refunds once purchased plus service fees are ridiculous and not shown until purchased.
Les prix des billets n'était pas le même qui a été déduit sur ma carte de crédit contrairement au prix indiqué sur le site. On m'a expliqué que c'était lié au transfert de devise mais je crois que ça devrait être indiqué plus clairement sur votre site considérant que j'ai acheté un billet pour un spectacle au Canada en devises canadiennes.
I received my confirmation emai lthat said the tickets were e-tickets... however, they can only be printed out.
Everything was seamless but I have not went to the event as of today
I'm tried of the twelve daily spam messages. Just confirm SMS then leave me alone
It was so easy! I received the confirmation email almost immediately.
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Thanks for a quick and painful experience buying my concert tickets!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members