On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Was quick and easy had no issues, just waiting for my tickets on my phone
Got my tickets, downloaded my tickets, but couldn't put my tickets in my digital wallet, but nonetheless, got into the game and it was all good!
It was easy to order the tickets online. Self explanatory..
It was good. ………………………….
……………………………………………
…………………………….
I hope the band gets that over price...thank you. Price on ticket was much less than price paid. As a musician myself would rather the band got that money since they will sweating it out and d oing the real work of putting on a show.
So far, it is good, but I am still waiting for the actual tickets.
Stay tuned, I guess.
Perfect family outing. Blues won. Fight and Hat trick. Star Wars Night. So much fun. Must go again
It was fast, easy and straightforward. No guessing about if my purchase had gone through properly.
I made a mistake by buying these exorbitant priced tickets. I tried to cancel order within minutes of pushing the order button. I was informed they are Non refundable tics.
Although it's easy to purchase the tickets you don't see until after the purchase is completed that it's in US dollars.
Too many upsell offers. When I say no once I do not like to be sold other things. If I wanted something extra I would have asked.
When you buy a parking pass here, you don't actually get until just before the event. Stupid.
WOULD RATHER GET THE TICKETS MUCH SOONER. THE DAY BEFORE THE EVENT DOESN'T LEAVE ANY TIME IF THERE IS A PROBLEM
It was fine. No complaints, the time limit is slightly annoying though.
The platform is easy to navigate and use, but the surcharge is very expensive - especially for high priced events
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members