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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was a fine experience. It was cool i would recommend it. Cool
I received an email stating that my electronic ticket would be available the day before the concert. When I pay for something I expect to have what I paid for immediately. The total price was not disclosed until after I bought the ticket.
We had a QR code on our mobile phone but the QR code did not work. We tried scanning a number of times and it never did work but since we were holding up the line and couldn't back up we went ahead and scanned our credit card to pay the $30 that the lot required. We had originally paid $72.11 online for the same parking lot (ParkPlace). In total we paid over $100 to park on Saturday January 4,2025
The price I was charged was 50% higher than the original price advertised.
After realizing I had only rec'd one parking scan code- Tried every way Imaginable to get ahold
Of someone to help me rectify the problem and NEVER COULD! Had to end up buying two additional
Parking passes and have yet to get the Problem Solved!
I hate buying resale for tickets that should be available. Not happy with the extra fees on top of the cost of the parking pass.
Only filling this out so they stop sending me emails. Paid probably way too much for parking was last minute on NYE.
I didn't have a problem, seems legit. Time will tell. But yup I bought tickets. I hate being asked for reviews like this
It was very easy. Thank you. I'm not good with electronics and I found that this was easy
No problem with sale. Tickets were sent to email within a couple days
? Until I get the tickets, the jury is still out.
I got my tickets so I'm good.
No problems with ordering. I guess I have to fill out this survey before I receive my tickets.
I purchased a ticket here and the price was $100, which was $40 lower than the official website of the show. I am very satisfied indeed!
I was able to find the seats I wanted and the whole process took less than 5 minutes. I received a significant amount of SPAM emails shortly after confirmation email was sent.
Easy to use site, warning as they charge double the price if one could only figure out how to order directly from the City of Helena
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members