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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It was very easy to buy the tickets and get the confirmation email with in minutes of my purchase. Fast and easy!
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Tickets were listed at $37 and two tickets somehow ended up being $120. Ridiculous.
Great. Everything went smoothly and quick! Only thing I would change is being able to transfer tickets as they are a bday gift for my husband and I was going to have him bring our son with him. Since I can't transfer tickets to my husbands phone my son can't go :(
I'm not giving a review until I get my tickets, I don't understand why I haven't got the tickets yet, since they are electronic
Our order was redirected from original sire Amd we had no idea the funds had changed from Cdn to US. I likely will never buy ticketss on line again
Easy and fast. Bought ticket insurance, but should have read what it covered.
What if I don't have a printer? Will showing the post on my iPhone work?
I little bit stressed because o could see the the tickets right the way and the confirmation took a while.
My experience was so good and I'm grateful with the page online
Fast easy to order,did have to wait too long to receive the tickets
I was not able to see the seats, so it was a bit annoying. Other than that, the process was easy and fast.
Completely professional & legitimate.ver easy to use the site and save the digital pass to my phine wallet.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members