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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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It don't show the breakdown of the purchase with taxes or protecting our tickets. How much was I charged for that. I didn't appreciate that.
Very user friendly site to choose seating and make reservations. Looking forward to our first rodeo event in Florida!
Confusing, usually after sending payment and and the payment confirmed by the bank, most companies send the actual ticket
My first time being on here and all instructions were easy to use and follow without any problems
Easy and convenient. Just followed the steps by reading slowly, made my purchase and to checkout.
I am trying to confirm and don't really want to do a survey. Asking people to confirm and email and then require they a survey is stupid and I probably won't use this service again.
I will continue dealing business with you all when you kind of me to purchase my tickets
No instant confirmation. Unable to choose seats. No details on when tickets will be delivered
Easy and awesome experience for a first time user of this site. Highly recommended site!
When I purchased the tickets I thought I was buying them from Ticketmaster.
I am nervous that the tickets that I purchased from your company will not be accepted by Shea's theater.
I tried to reach out to your customer service to ask if the tickets I purchased from you are going to be valid or not for the show but the link to customer service didn't lead me to anywhere productive
The parking rates are absolutely ridiculous and are unaffordable for many people. Greed rules.
Everything has seemed to work except when I bought the tickets it says row 1-30 so I am a little confused if I get a specific seat or if it is first come first served.
Took forever to get my conformation. The event was over by the time i received it.
Eh……………………………. $&$@&$)&@&)(:)*******@473@'surpthsyeorjeurfs
It was good good experience had no issues with the site satisfied Thankyou
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members