On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
The online experience was extremely convoluted and difficult- just need a more straightforward way to simply order tickets.
Thank you for your patience and our son is so excited this is his first game
We bought the tickets around the 10 of December and today I am doing this review.
This review is obligatory, which I have never experienced before.
Should not have to wait to receive tickets purchased online, the process should be instantaneous.
Good experience in everything is fine but mt tickets no is in my email electronic mail
I had a great experience buying tickets for the soccer match! The process was straightforward and user-friendly. I used the official ticketing website, which made it easy to browse through the seating options and find the perfect spot in the stands. The seating chart was clear, and I appreciated being able to see the prices for each section before making a decision. Once I selected my tickets, the checkout process was quick, and I received my digital tickets instantly via email. It was hassle-free from start to finish, and I'm now even more excited for the match!
Site was easy to use. No problems were encountered while using site
First time using this to buy tickets, hopefully my tickets show up when they are supposed to
Good service and professional. Excellent service. No complaints.
I was able to select tickets in the area where I wanted and got very quick turnaround. Thanks
I haven't actually seen my tickets transferred so I can't rate according to that. Kind of a weird transfer situation but the price was best on this site. Hoping I actually get my tickets
The tickets were able to be purchased and transferred to my account very quickly.
After this experience I will never use Ticketmaster or stubhub again.
Easy purchase. I was able to set filters for what I wanted. I would use this service again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members