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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
OK was a good experience Just want the tickets, and not have to go threw all the other nonsence
Very easy to use. User friendly.I can't think of anything that could change.
This site is so easy to use and we are looking forward to attending this event.
Quick and easy to get my tickets with no hassles. Would purchase again with them
It makes it very easy for me to purchase online for the event I want.
Not really sure what you want me to say. But the tickets are in my folder, waiting for concert
Nothing to complain about in my experience with Tickets on Sale
Quick and easy
Clear instructions and easy process for check out
Paid more than the venue - honestly thought the website was the venue.
Got exactly what I needed and the process was simple. Hopefully the process is the same when the day i use my tickets come. Thank you TicketsonSale! Send my some discounts :)
Very satisfied with the service provided. Services were followed up by confirmation email which provided an overall great experience
I bought ticket. Thank you for good price, good services, good site
Somewhat for a older person lol but got it figured out. First time to use Tickets on Sale.
Very good. Have not yet received ticket for admission to concert. Thank you.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

