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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So easy! I wondered if you could see a chart with the actual seats so I could see if we were on the aisle
It was super easy to pick my tickets and pay for them. I did have to download an app to get my tickets but also they sent them in an email so I'm just hoping all goes well in April when I go to use them. So far so good but we will see.
I will but from ticket master agine it was fast and easy to do I will yell all my friends about ticketmaster
Seating diagram could use an upgrade. Hard to specify seats.
I'll provide my response after I actually receive my tickets.
Difficult to download my tickets. Vacalled customer service and didn't get any satisfaction. Still haven't figured out how to set them. Not everyone is tech savvy.
Great I'm glad it was super easy…………………………………………………………..
You did not show me the total cost until I paid - that you be provided earlier
I had no issues with getting the tickets from this site to use.
Competitive price and easy access. Tickets confirmed on phone and accepted at theater.
I had an incredibly hard time confirming that I had the tickets. It wasn't until the morning of the event that I could revisit and see the tickets. When I checked "My Events" nothing showed up, ever.
Can't really make a full review as I haven't gotten tickets, not have I been to the venue to see where the seats are located.
Great experience so far, haven't had any issues. Just waiting for my tickets to arrive.
Buena experiencia, solo me falta confirmar bien los nombres o el código QR o algo para poder entrar al estadio
Easy and quick thank you. Unlike coming up with 50 words to say Thank You
The purchase was user friendly and efficient. I appreciate the follow up confirmation to ensure I received the tickets and communication on how to contact with any questions. Thank you!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members