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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's was easy to use and prices we great would recommend this company
Very quick and easy. I had no problems purchasing my tickets or receiving any emails I would recommend to anyone
Service charges too high. The fee was almost the same as the ticket! Shame on you!
It was easy and fast got a good deal for the parking ticket for the ufc fight night
Like the title says, fast and simple. Would recommend and use again.
Excellent it's simple and good to purchase at web page thanks
No problems very attentive and informative would recommend.
Okay so far. I'll say more after I recieve the tickets to the event. As is usual for these resale sights the extra fees are outragious
I bought the tickets and changed my mind and found out when I called that all sales are final. So based on I couldn't get my money back its been ok.
Hello
Would like to see ALL FEES involved & description of all Fees before actually purchasing tickets
This way I can discuss with our group of whats involved in regards to pricing before buying
Thank you kindly
Thanks for the help! It's my first time purchasing ticket on here and it was a smooth transaction
I wanna pay but this popped up instead, pop after i make the purchase.
I received my purchase confirmation but with a note that the seller will make them available by the day before the event. It would be best to receive the tickets immediately since I have already paid for them.
It's was cool it was cool it was cool and it was most definitely cool
Everyone of these service sites are the same to me. Just a necessary evil
So far so good. Got my confirmation right away just need tickets put on my phone
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

