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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,108 reviews

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Pennsylvania
1 review
0 helpful votes
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Good
January 23, 2025

I found tickets and ordered them. The experience was superb.

Date of experience: January 13, 2025
Indiana
1 review
0 helpful votes
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It was great
January 23, 2025

My experience was amazing and I will definitely use this site again.

Date of experience: January 13, 2025
Florida
1 review
0 helpful votes
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Great service
January 23, 2025

It's was easy to use and prices we great would recommend this company

Date of experience: January 13, 2025
Oklahoma
1 review
0 helpful votes
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Very quick and easy. I had no problems purchasing my tickets or receiving any emails I would recommend to anyone

Date of experience: January 16, 2025
Georgia
1 review
0 helpful votes
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Service charges too high
January 23, 2025

Service charges too high. The fee was almost the same as the ticket! Shame on you!

Date of experience: January 13, 2025
Massachusetts
1 review
0 helpful votes
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I paid for my parking ticket
January 23, 2025

It was easy and fast got a good deal for the parking ticket for the ufc fight night

Date of experience: January 13, 2025
Michigan
1 review
0 helpful votes
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Fast and simple.
January 23, 2025

Like the title says, fast and simple. Would recommend and use again.

Date of experience: January 13, 2025
Puerto Rico
1 review
0 helpful votes
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Good
January 23, 2025

Excellent it's simple and good to purchase at web page thanks

Date of experience: January 16, 2025
Florida
1 review
0 helpful votes
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Good job! Thank you.
January 23, 2025

No problems very attentive and informative would recommend.

Date of experience: February 8, 2025
Texas
1 review
0 helpful votes
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Survey premature
January 23, 2025

Okay so far. I'll say more after I recieve the tickets to the event. As is usual for these resale sights the extra fees are outragious

Date of experience: January 16, 2025
Arizona
1 review
0 helpful votes
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Sales are final
January 23, 2025

I bought the tickets and changed my mind and found out when I called that all sales are final. So based on I couldn't get my money back its been ok.

Date of experience: January 23, 2025
Illinois
1 review
0 helpful votes
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All Fees visible
January 23, 2025

Hello
Would like to see ALL FEES involved & description of all Fees before actually purchasing tickets
This way I can discuss with our group of whats involved in regards to pricing before buying

Thank you kindly

Date of experience: January 2, 2025
Colorado
1 review
0 helpful votes
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None
January 23, 2025

None - thank you for reaching out. No issues and no comments.

Date of experience: January 13, 2025
Canada
1 review
0 helpful votes
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Good stuff
January 23, 2025
Updated review

Thanks for the help! It's my first time purchasing ticket on here and it was a smooth transaction

Date of experience: January 13, 2025

I wanna pay but this popped up instead, pop after i...
January 17, 2025
Previous review

I wanna pay but this popped up instead, pop after i make the purchase.

Date of experience: January 7, 2025
Kentucky
1 review
0 helpful votes
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Tickets
January 23, 2025

Still waiting my tickets from seller! So far no issues have arose!

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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Unsure of ticket status
January 23, 2025

I received my purchase confirmation but with a note that the seller will make them available by the day before the event. It would be best to receive the tickets immediately since I have already paid for them.

Date of experience: January 13, 2025
California
1 review
0 helpful votes
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10 out of 10
January 23, 2025

It's was cool it was cool it was cool and it was most definitely cool

Date of experience: January 11, 2025
Michigan
1 review
0 helpful votes
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Just another middleman charging fees
January 23, 2025

Everyone of these service sites are the same to me. Just a necessary evil

Date of experience: January 13, 2025
New York
1 review
0 helpful votes
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Comment
January 23, 2025

So far so good. Got my confirmation right away just need tickets put on my phone

Date of experience: January 13, 2025
Canada
1 review
0 helpful votes
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Disturbed
January 23, 2025

I love it… I dont have any problem when I but my ticket whit you guys

Date of experience: January 13, 2025