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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate, easy to use app is pretty fun to use as well 10/10
Could not cancel
Now nervous i won't get the tickets I purchased.
Very concerned
It was very easy to make the purchase. My only concern is you don't receive the tickets right away. I'm still waiting.
Great experience buying tickets. Super easy to purchase and receive the tickets.
Fingers crossed everything works out and I'll enjoy this great concert with the love of my life for our winter getaway
I realized tickets don't go on sale till Friday and I would like to make sure they are real
Easy specific instructions, and I am so happy to have my ticket for a show that is now sold out!
Great experience looking forward to forward to the event!
Not much of experience haven't seen tickets yet.after I receive tickets may give better review
Smooth transaction. Just waiting for tickets to be emailed.
Quick, user friendly, kept me informed throughout the process in a timely manner.
So far i cant get tickets & is Steve an employee or a scam pls clarify
The purchasing process was very user friendly without any glitches or issues.
Purchase was quick and smooth and promptly received my confirmation, but have not yet received tickets nor exact seating assignment, nor exact date of when tickets will be delivered.
So far I guess ok. See were you took out the money but don't have my tickets yet
Quick and easy. Tickets received next day and the instructions came minutes later. Easy instructions. Tickets are downloaded and in my digital wallet, ready to go 🙂
Primera vez comprando ticket en línea en esta app, ya recibí el correo de confirmación de compra
Easy to navigate and understand, just would rather be able to have the tickets in my possession rather than having them get sent a couple days before the concert.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members