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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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You resell tickets for an astronomical price and can't tell the person exactly what seats they're getting. I'm always a center stage person and bought third row seats. I'm stuck on the end. I'm really pissed off. I would suggest that you change your system so that you know which tickets your resellers are selling so that people can actually understand what seats they are getting.
Easy experience to complete the sale. I received my tickets within minutes
So far -so good! My own technology issues make me nervous sometimes.
This was an easy process. Very reasonable ticket prices and fast ticket delivery!
I appreciate how easily it was to confirm and obtain the tickets to this event! The sale was done in a great manner! Thank you!
I ordered a parking space and was told it was no longer available so I ordered another. I was then charged for both and told no refund. I will never call again
I would rather wait until I received the tickets to review overall experience
I did receive confirmation, and everything worked according to the directions.
While the process was easy to complete, I have received countless emails after purchase causing confusion.
Easy purchase and process. So much better than Vivid Seats. Tickets came as promised
Seems like your prices for Barrett-Jackson were a bit high. But for a Thursday it was only ones I could find on-line. So, glad I got them.
Multiple emails and links...this said confirm then tricks you into completing a survey
Tickets were overpriced. I have not received the tickets yet.
I'm happy I found seats and my daughter is thrilled to attend her first concert.
I was surprised that the price I paid on Tickets on Sale was double the cost at the door plus fees. I am not a frequent ticket purchaser so I didn't check ahead of time. I will be sure to do so in the future. Besides the price, the delivery and download of the tickets was seamless.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members