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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Tickets were easy to purchase and a very fast confirmation.
The cost to park was more than my 2 show tickets. Then the tax and "delivery fee" (for digital) added more insult to the process.
Unable to accept my tickets. Unable to move them to My wallet
Was not able to see final price I would be charged before I had to purchase tickets
Got tickets through tickets on sale, going to the rodeo, very exciting
Waiting... hoping... not sure when I'll get the tickets...bought tickets as a gift and can't give them to the person for their birthday because I'm... you guessed it... waiting
I was worried as the Dr Phillips site directed me to this secondary ticket sales site. I didn't realize that I was not on the Dr Phillips site anymore.
Was able to secure tickets with ease. Follow up was within twenty four hours.
I'm still waiting to see the actual tickets I purchased 3 days ago.
Just pick out your seat, pay for your ticket(s), they're sent promptly!
Ease of ordering and electronically receiving my tickets was flawless!
It was fine nothing special. Don't love nor hate it, I have used many other sites and they are all about the same
Easy xxxxxx xxxxxx xxxxxxxx xxxxxxx cxxxxxxx xxxxxxx xxxxxxx
Not liking having wait. Fingers crossed this is legit, hopefully
I had an excellent ticket-buying experience! The website was user-friendly, with clear options and competitive pricing. The checkout process was smooth, and I received my tickets instantly via email. Customer service was responsive and helpful. Overall, it was stress-free, and I'm excited about the event. Highly recommend this service!
Easy to navigate and took no time at all to complete purchase
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members