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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Please change from *******@tbirdebikes.com to *******@yahoo.com as i created account for ticket master.
I can see the tickets there through Donna J new account on Habs xite
So far so good Good prices and fast transaction Had the tickets in 5 minutes or less
It was easy and fast. I'd buy from the site again. That's really all I have to say, but they keep making me put in more words.
Ordering tickets has been a positive experience! Thank you
This ticket purchasing experience has been amazing for me. Normally I purchase tickets and it takes weeks to hear from the ticket provider. TicketsOnSale responded right away!
Convenient and easy transaction with fantastic return time for the tickets
Pay pal would connect my bank and I tried it a thousand times. It also wouldn't take my credit card I'm not impressed
A little daunting but worked through it also on purchase of the game tickets through Ticketmaster and USB Arena Manager
My experience was painless and positive. Everything from navigating the website, to the confirmation emails was super easy.
I was charged 2x on my credit card. Called ticoets in sale and they said not true. I also paid double what i would have paid had i checked ticketmaster first. Scam of a company.
I dont know when i am supposed to get my tickets. It said confirmation of order and then asked if i got a confirmation email. I think thats my confirmation. I have not recieved the tickets though.
It's all good so far. Nothing more to add. We are very excited to see this natural wonder
$45 service charge per ticket is unbelievable. What service? Sending an email receipt? That's really ridiculous.
I ordered my tickets the day before and though I was nervous that i wouldnt get the tickets on time, the format of delivery was extremely smooth and effective down to scanning at the front door of the event building. I had no issues thankfully!
Efficient procedures and good prices for the tickets. I will share this site.
Make available seats a bit more clear. It doesn't say which color is for the available seats and which ones are not available.
Selling overpriced tickets with a lot of hidden fees which makes the price of the tickets almost double. Not possible to cancel the transaction.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

