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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

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63,108 reviews

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Canada
1 review
0 helpful votes
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Please change from *******@tbirdebikes.com to *******@yahoo.com as i created account for ticket master.
I can see the tickets there through Donna J new account on Habs xite

Date of experience: January 27, 2025
Minnesota
1 review
0 helpful votes
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Good transaction
January 29, 2025

So far so good Good prices and fast transaction Had the tickets in 5 minutes or less

Date of experience: January 21, 2025
North Carolina
1 review
0 helpful votes
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Great experience
January 29, 2025

It was easy and fast. I'd buy from the site again. That's really all I have to say, but they keep making me put in more words.

Date of experience: January 26, 2025
Michigan
1 review
0 helpful votes
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Happy day
January 29, 2025

Everything went smoothly. Cannot wait to see the righteous brothers.

Date of experience: January 22, 2025
California
1 review
0 helpful votes
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Happy Customer
January 29, 2025

Ordering tickets has been a positive experience! Thank you

Date of experience: March 15, 2025
Massachusetts
1 review
0 helpful votes
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Amazing
January 29, 2025

This ticket purchasing experience has been amazing for me. Normally I purchase tickets and it takes weeks to hear from the ticket provider. TicketsOnSale responded right away!

Date of experience: January 18, 2025
Oregon
1 review
0 helpful votes
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Positive experience
January 29, 2025

Convenient and easy transaction with fantastic return time for the tickets

Date of experience: January 21, 2025
Canada
1 review
0 helpful votes
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Fair experience
January 28, 2025

Pay pal would connect my bank and I tried it a thousand times. It also wouldn't take my credit card I'm not impressed

Date of experience: January 21, 2025
Oklahoma
1 review
0 helpful votes
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Easy
January 28, 2025

I don't remember it asking me to do this the last time. Either way, its easy and quick.

Date of experience: January 18, 2025
New York
1 review
0 helpful votes
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A little daunting but worked through it also on purchase of the game tickets through Ticketmaster and USB Arena Manager

Date of experience: January 31, 2025
Florida
1 review
0 helpful votes
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My experience was painless and positive. Everything from navigating the website, to the confirmation emails was super easy.

Date of experience: January 24, 2025
Canada
1 review
0 helpful votes
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I was charged 2x on my credit card. Called ticoets in sale and they said not true. I also paid double what i would have paid had i checked ticketmaster first. Scam of a company.

Date of experience: January 18, 2025
Colorado
1 review
0 helpful votes
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So easy!
January 28, 2025

Thank you that was easy. I'll be doing this again guaranteed.

Date of experience: January 24, 2025
New Jersey
1 review
0 helpful votes
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I dont understand how this works.
January 28, 2025

I dont know when i am supposed to get my tickets. It said confirmation of order and then asked if i got a confirmation email. I think thats my confirmation. I have not recieved the tickets though.

Date of experience: March 10, 2025
California
1 review
0 helpful votes
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Great so far
January 28, 2025

It's all good so far. Nothing more to add. We are very excited to see this natural wonder

Date of experience: January 24, 2025
Georgia
1 review
0 helpful votes
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"Sevice" Charge (what a ripoff-off)
January 28, 2025

$45 service charge per ticket is unbelievable. What service? Sending an email receipt? That's really ridiculous.

Date of experience: January 26, 2025
District of Columbia
1 review
0 helpful votes
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Effective process
January 28, 2025

I ordered my tickets the day before and though I was nervous that i wouldnt get the tickets on time, the format of delivery was extremely smooth and effective down to scanning at the front door of the event building. I had no issues thankfully!

Date of experience: January 21, 2025
South Carolina
1 review
0 helpful votes
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Great tickets & seats!
January 28, 2025

Efficient procedures and good prices for the tickets. I will share this site.

Date of experience: January 24, 2025
Texas
1 review
0 helpful votes
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Color code available seats
January 28, 2025

Make available seats a bit more clear. It doesn't say which color is for the available seats and which ones are not available.

Date of experience: January 18, 2025
Michigan
1 review
0 helpful votes
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Scam
January 28, 2025

Selling overpriced tickets with a lot of hidden fees which makes the price of the tickets almost double. Not possible to cancel the transaction.

Date of experience: January 25, 2025