Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

63,129 reviews

We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
Follow Randall L.
Unfollow Randall L.
Share Review
Report Review

Terrific
January 30, 2025

Have never been to this venue and greatly enjoyed the experience we were presented.

Date of experience: January 23, 2025
California
1 review
0 helpful votes
Follow Kamden I.
Unfollow Kamden I.
Share Review
Report Review

Ordering was easy and cheap
January 30, 2025

Easy to order and cheap for several tickets and exciting to order

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
Follow Katherine T.
Unfollow Katherine T.
Share Review
Report Review

Easy and simple to use
January 30, 2025

Easy and simple to use. I look forward to using this site again for future events

Date of experience: January 23, 2025
New Jersey
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Excellent
January 30, 2025

I would to give a good review but I have not received my tickets yet. How long does it take?
Thank you.

Date of experience: January 19, 2025
Arizona
1 review
0 helpful votes
Follow Owen W.
Unfollow Owen W.
Share Review
Report Review

Ordering efficient but expensive
January 30, 2025

Fees and exact seats not sufficiently obvious during the relatively easy ordering process.

Date of experience: January 19, 2025
Arizona
1 review
0 helpful votes
Follow Wendy H.
Unfollow Wendy H.
Share Review
Report Review

Quick
January 29, 2025

Fees were not clearly evident making the total cost higher than I would have purchased

Date of experience: January 25, 2025
Texas
1 review
0 helpful votes
Follow Rebecca N.
Unfollow Rebecca N.
Share Review
Report Review

Very easy
January 29, 2025

Great experience & super easy to purchase tickets! Would purchase from them again

Date of experience: January 25, 2025
Texas
1 review
0 helpful votes
Follow Victor U.
Unfollow Victor U.
Share Review
Report Review

Bueno
January 29, 2025

Bueno y facil. Pero un poco caro porque no te dicen cuanto te cobran mas

Date of experience: January 22, 2025
Missouri
1 review
0 helpful votes
Follow Pamela M.
Unfollow Pamela M.
Share Review
Report Review

Scammers
January 29, 2025

The site is a total scam and a rip off. They stole my information unknowingly were not trying to buy tickets from tickets on sale. We actually were trying to buy tickets through the venue and was unknowingly rerouted to the tickets on sale site. I am trying to get a refund. They will not refund me. They have overcharged us tickets that are $35 through the venue. They're charging us $79 through their scamming website that we did not intentionally go to. I have filed a complaint with a Better Business Bureau and my credit card company and I may be seeking an attorney to dispute the scamming site

+13
Date of experience: January 19, 2025
New York
1 review
0 helpful votes
Follow Giovanni I.
Unfollow Giovanni I.
Share Review
Report Review

Great service
January 29, 2025

Great and easy! Outstanding will buy again in the future.fast and simple

Date of experience: January 26, 2025
Colorado
1 review
0 helpful votes
Follow Kay O.
Unfollow Kay O.
Share Review
Report Review

Cooper Allan
January 29, 2025

Getting tickets online.
For Cooper allan
****(*********(*((((((((((((

Date of experience: January 24, 2025
Pennsylvania
1 review
0 helpful votes
Follow anita N.
Unfollow anita N.
Share Review
Report Review

Hockey tickets
January 29, 2025

There were no problems purchasing the tickets. Experience was good.

Date of experience: January 19, 2025
Arizona
2 reviews
0 helpful votes
Follow Steven B.
Unfollow Steven B.
Share Review
Report Review

Could be easier to get etickets
January 29, 2025

Great pricing and easy to place order, but had difficulty getting into Ballpark to get access to the tickets.

Date of experience: January 20, 2025
Texas
1 review
0 helpful votes
Follow Scott N.
Unfollow Scott N.
Share Review
Report Review

Easy Peasy
January 29, 2025

Good experience! Did not have any issues whatsoever! Was a piece of cake!

Date of experience: January 22, 2025
Arizona
1 review
0 helpful votes
Follow Eugene E.
Unfollow Eugene E.
Share Review
Report Review

Meh
January 29, 2025

It was ok ok ok ok ok. Thanks for making me write at least 50 words when all i really need to do is say it was okay. So it was ok. Ok

Date of experience: January 25, 2025
Pennsylvania
1 review
0 helpful votes
Follow Daniel K.
Unfollow Daniel K.
Share Review
Report Review

A lot of steps.
January 29, 2025

So far so good. So far so good, so far so good, so far so good. Thanks

Date of experience: January 22, 2025
Florida
1 review
0 helpful votes
Follow Jose K.
Unfollow Jose K.
Share Review
Report Review

Hoping i didnt get scammed
January 29, 2025

I hope i dont get scammed👍 and hoping this tickets havent gone to anyone else either

Date of experience: January 22, 2025
New York
1 review
0 helpful votes
Follow Jessie V.
Unfollow Jessie V.
Share Review
Report Review

Scam
January 29, 2025

It didn't accept my credit card and refused to give me a refund

Date of experience: January 22, 2025
Illinois
1 review
0 helpful votes
Follow jesus I.
Unfollow jesus I.
Share Review
Report Review

Good process
January 29, 2025

Good site to purchase can't complain about the process. Thank you

Date of experience: January 27, 2025
Canada
1 review
0 helpful votes
Follow Lori D.
Unfollow Lori D.
Share Review
Report Review

Quick and easy
January 29, 2025

Quick and easy - I wish I could see what tickets we bought before paying though.

Date of experience: January 22, 2025