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TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Have never been to this venue and greatly enjoyed the experience we were presented.
Easy to order and cheap for several tickets and exciting to order
Easy and simple to use. I look forward to using this site again for future events
I would to give a good review but I have not received my tickets yet. How long does it take?
Thank you.
Fees and exact seats not sufficiently obvious during the relatively easy ordering process.
Great experience & super easy to purchase tickets! Would purchase from them again
The site is a total scam and a rip off. They stole my information unknowingly were not trying to buy tickets from tickets on sale. We actually were trying to buy tickets through the venue and was unknowingly rerouted to the tickets on sale site. I am trying to get a refund. They will not refund me. They have overcharged us tickets that are $35 through the venue. They're charging us $79 through their scamming website that we did not intentionally go to. I have filed a complaint with a Better Business Bureau and my credit card company and I may be seeking an attorney to dispute the scamming site
Great and easy! Outstanding will buy again in the future.fast and simple
There were no problems purchasing the tickets. Experience was good.
Great pricing and easy to place order, but had difficulty getting into Ballpark to get access to the tickets.
So far so good. So far so good, so far so good, so far so good. Thanks
I hope i dont get scammed👍 and hoping this tickets havent gone to anyone else either
Quick and easy - I wish I could see what tickets we bought before paying though.
Answer: Terrible do not use this company, you will not get your tickets or your refund
Answer: I received the link and the tickets were transferred successfully however I have known of others who experienced difficulty. The only advice is to pay attention to the due date established for you to receive your tickets and if you do not receive them by the date guaranteed then call the vendor. Don't let extra time go by or wait until the day of the event. They are supposed to provide support if you experience difficulty with the transaction.
Answer: They refuse to give refunds especially if the event is cancelled. Do not buy from Them

