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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The tickets were easy to obtain. You do have to have Adobe reader which may be frustrating for some. The price was misleading. They are advertised for $30 but doesn't inform you of what fees are going to be charged until checkout. My price went up to nearly $50.
I received email my order was confirmed. But I've not received the tickets.
Good good Great Weekend and good night. We won the game same time same day
Good and quick easy to do just what I was looking for thank you
It was good the website made it easy to follow and we got tickets quickly
It was a very easy and streamlined process. From the time we logged in to the time we purchased tickets, was all of 10 min.
Good pricing, was able to find what I was looking for. Highly recommend
So far it seems ok but event isn't for a few weeks. Didn't really know how much the extra fees were until I was given the total purchase.
Quite weird system but lets see how it goes... id like to have a pdf or online ticket as I live in another country. I am afraid to not get the ticket before my flight to nyc
The fees and detailed receipt was hidden until after purchase. I seen the total but I thought I picked a different ticket seat until I realized I paid over $60 in fees
It's easy to place an order and I like the experience of buying like this.
I'm really looking forward to seeing the game. I got the tickets for my boyfriends birthday and he hasn't seen a ND hockey game!
I really enjoyed the concert. Just like the real thing. Hope to see them again
The parking was easy to find and safely monitored. I loved the shuttle service to the arena as well.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members