Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of TicketsOnSale

TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
How would you rate TicketsOnSale?
grey stargrey stargrey stargrey stargrey star

TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

63,695 reviews

We monitor reviews for authenticity

Idaho
1 review
0 helpful votes
Follow Marva R.
Unfollow Marva R.
Share Review
Report Review

Not user friendly
February 3, 2025

Perhaps this is a good site for younger computer users but at 78 IO found it very difficult. I didn,t like being skipped to a page that wanted me to get insurance and some other way to get more money, your service fee is too high. I hope I never have to get tickets to MOrrison center again. No one considers how difficult this canbe and frankly they don't care

Date of experience: January 30, 2025
New York
1 review
0 helpful votes
Follow Patrick K.
Unfollow Patrick K.
Share Review
Report Review

Easy!
February 3, 2025

Easy, great prices with upfront pricing, great seating location

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
Follow Lorna B.
Unfollow Lorna B.
Share Review
Report Review

Confirmation received
February 3, 2025

I received the confirmation yesterday and confirmed it today

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
Follow Thomas F.
Unfollow Thomas F.
Share Review
Report Review

Good
February 3, 2025

To many extra sales pushes
Price per ticket seemed excessive for a local casino in the bad part of town

Date of experience: January 28, 2025
Michigan
1 review
0 helpful votes
Follow Keri C.
Unfollow Keri C.
Share Review
Report Review

Worked just fine no issues
February 3, 2025

All good with the site. No issues. Or problems never used before so glad I could do it without my husband help..

Date of experience: January 30, 2025
Canada
1 review
0 helpful votes
Follow Janet F.
Unfollow Janet F.
Share Review
Report Review

Choose wisely.
February 3, 2025

If I had known that I could have purchased the tickets through the venue itself I could have saved myself over $70 per ticket.

Date of experience: January 24, 2025
Nevada
3 reviews
13 helpful votes
Follow Laura G.
Unfollow Laura G.
Share Review
Report Review

Experience
February 3, 2025

Quite efficient. Timing was tight, however, to complete order within the minutes allowed. Thanks.

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
Follow William V.
Unfollow William V.
Share Review
Report Review

Tickets
February 3, 2025

Was seamless. Hopefully the tickets will come when promised.

Date of experience: January 24, 2025
Macao
1 review
0 helpful votes
Follow Boyd C.
Unfollow Boyd C.
Share Review
Report Review

Let's dance
February 3, 2025

Easy to sign up and use web site, I would recommend tickets on sale to others. I like the idea of not having to wait on ticket master until the day of sales that go online. Thank you for making it easy.

Date of experience: January 30, 2025
Hawaii
1 review
0 helpful votes
Follow Debby F.
Unfollow Debby F.
Share Review
Report Review

Price changed
February 3, 2025

We purchased a ticket that was 55 each. And then the payment was actually 170. And we only saw it when it got purchased. So really disappointing

Date of experience: January 24, 2025
California
1 review
0 helpful votes
Follow Diana U.
Unfollow Diana U.
Share Review
Report Review

Great service
February 3, 2025

Good experience. Fast service and it was easy to get my tickets.

Date of experience: January 30, 2025
Colorado
1 review
0 helpful votes
Follow Sara L.
Unfollow Sara L.
Share Review
Report Review

N/A
February 3, 2025

Why am I being required to provide a review? This process is extremely clunky.

Date of experience: January 24, 2025
Utah
1 review
0 helpful votes
Follow Mariah G.
Unfollow Mariah G.
Share Review
Report Review

Great Experience
February 3, 2025

Super simple and fast service. Very helpful. Tickets were confirmed and sent within the same day!

Date of experience: January 24, 2025
California
1 review
0 helpful votes
Follow Raina K.
Unfollow Raina K.
Share Review
Report Review

Good
February 3, 2025

Good and easy to use not too expensive either didn't have any issues of purchase

Date of experience: January 24, 2025
Kansas
1 review
0 helpful votes
Follow Allison S.
Unfollow Allison S.
Share Review
Report Review

Oilers Tickets
February 3, 2025

I purchased tickets 24 hours prior to the event. Within 9 hours I had the tickets sent to my email.

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
Follow Tristan Y.
Unfollow Tristan Y.
Share Review
Report Review

Easy purchase
February 3, 2025

Easy to make purchase. Followed the instructions. I am just not a fan of how expensive it is these days to watch a show. I purchased a resale ticket, and of course the price is jacked way up from face value.

Date of experience: January 24, 2025
Louisiana
1 review
0 helpful votes
Follow Tessa D.
Unfollow Tessa D.
Share Review
Report Review

Buying was easy
February 3, 2025

The experience was user friendly. I had no issues with my purchase.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
Follow jennifer Q.
Unfollow jennifer Q.
Share Review
Report Review

Great i like the website
February 3, 2025

Great i like it alot i like the website. Lets go islanders
Now this is starting to annoy me because its saying please more then 10 characters

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
Follow Donna V.
Unfollow Donna V.
Share Review
Report Review

Simple convert ticket purchase
February 3, 2025

Uneventful as it should be. I have nothing else to add. Just send me my tickets.

Date of experience: January 24, 2025
Minnesota
1 review
0 helpful votes
Follow Jacob U.
Unfollow Jacob U.
Share Review
Report Review

Still haven't received tickets
February 3, 2025

Lots of pop ups but I was able to purchase my tickets but have not received them yet. I understand they might not be available to ship yet but I would still like to receive them before the day of the show.

Date of experience: January 30, 2025