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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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63,552 reviews

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Canada
1 review
0 helpful votes
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Choose wisely.
February 3, 2025

If I had known that I could have purchased the tickets through the venue itself I could have saved myself over $70 per ticket.

Date of experience: January 24, 2025
Nevada
3 reviews
13 helpful votes
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Experience
February 3, 2025

Quite efficient. Timing was tight, however, to complete order within the minutes allowed. Thanks.

Date of experience: January 27, 2025
Florida
1 review
0 helpful votes
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Tickets
February 3, 2025

Was seamless. Hopefully the tickets will come when promised.

Date of experience: January 24, 2025
Macao
1 review
0 helpful votes
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Let's dance
February 3, 2025

Easy to sign up and use web site, I would recommend tickets on sale to others. I like the idea of not having to wait on ticket master until the day of sales that go online. Thank you for making it easy.

Date of experience: January 30, 2025
Hawaii
1 review
0 helpful votes
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Price changed
February 3, 2025

We purchased a ticket that was 55 each. And then the payment was actually 170. And we only saw it when it got purchased. So really disappointing

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Great service
February 3, 2025

Good experience. Fast service and it was easy to get my tickets.

Date of experience: January 30, 2025
Colorado
1 review
0 helpful votes
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N/A
February 3, 2025

Why am I being required to provide a review? This process is extremely clunky.

Date of experience: January 24, 2025
Utah
1 review
0 helpful votes
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Great Experience
February 3, 2025

Super simple and fast service. Very helpful. Tickets were confirmed and sent within the same day!

Date of experience: January 24, 2025
California
1 review
0 helpful votes
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Good
February 3, 2025

Good and easy to use not too expensive either didn't have any issues of purchase

Date of experience: January 24, 2025
Kansas
1 review
0 helpful votes
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Oilers Tickets
February 3, 2025

I purchased tickets 24 hours prior to the event. Within 9 hours I had the tickets sent to my email.

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
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Easy purchase
February 3, 2025

Easy to make purchase. Followed the instructions. I am just not a fan of how expensive it is these days to watch a show. I purchased a resale ticket, and of course the price is jacked way up from face value.

Date of experience: January 24, 2025
Louisiana
1 review
0 helpful votes
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Buying was easy
February 3, 2025

The experience was user friendly. I had no issues with my purchase.

Date of experience: January 29, 2025
New York
1 review
0 helpful votes
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Great i like the website
February 3, 2025

Great i like it alot i like the website. Lets go islanders
Now this is starting to annoy me because its saying please more then 10 characters

Date of experience: January 24, 2025
New York
1 review
0 helpful votes
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Simple convert ticket purchase
February 3, 2025

Uneventful as it should be. I have nothing else to add. Just send me my tickets.

Date of experience: January 24, 2025
Minnesota
1 review
0 helpful votes
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Still haven't received tickets
February 3, 2025

Lots of pop ups but I was able to purchase my tickets but have not received them yet. I understand they might not be available to ship yet but I would still like to receive them before the day of the show.

Date of experience: January 30, 2025
Texas
1 review
0 helpful votes
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Overpriced tickets
February 3, 2025

After already paying service fees, additional fees were added to my ticket purchase

Date of experience: January 24, 2025
Norway
1 review
0 helpful votes
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Worried
February 3, 2025

I have not received my tickets but paid a huge price for them, this worries me quite a lot

Date of experience: January 24, 2025
Florida
1 review
0 helpful votes
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Price was more than I expected
February 3, 2025

I saw the price of the tickets on the seating chart but was charged way more when I bought them.

Date of experience: January 24, 2025
New Hampshire
2 reviews
0 helpful votes
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Great service
February 3, 2025

It was quick and easy. I would purchase again without hesitation.

Date of experience: January 30, 2025
Michigan
1 review
0 helpful votes
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Buena
February 3, 2025

Super buena y segura me atendieron bien gracias por su atencion

Date of experience: January 24, 2025