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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy access and easy to follow instructions to navigate the system.
Pleasant
The review is ridiculous. I have to write a paragraph to get out of it?
I ordered tickets and they were sold to me and now I just have to wait for them to arrive in six months. I am looking forward to this show! There were still a lot of fees.
I purchased tickets but they will not send them for a month. Just dumb. Pretty sure in the state of Arizona you cannot charge a credit card without providing a product or a service.
Googled parking around Enterprise Center and found it. Quick and easy to use. Took a huge relief off my shoulders to not have to find parking when we got there.
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It was difficult because I live in Canada, the show was in Canada but by 3 tickets I paid approximately $200 more.
Your company's desire to jack up ticket prices to make more money is reprehensible. But my desire to treat my mom is greater. I just hope the little guys who work for you reap some benefits from your crappy practices, but I doubt it. Cheers!
It was easy to get these tickets and they are reasonable tickets prices!
Always a wonderful experience during this community event
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members