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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I found it a bit unnerving that you have to wait a couple of days to receive the tickets. This is the first time I've experienced that. It's not a great feeling when you are spending hundreds of dollars. That is the only thing I would change.
Just a confirmation saying they will be available by 8-14...as time goes by they have my money and I have nothing.
Not enough to view available seating before it times you out
Buying tickets online was a super easy process and can't wait for the concert
Quick transaction and recheck about my ordering process. Multiple emails sent to make sure the ordering and receiving of tickets went well. There were no problems with the transaction.
Good experience. Still concern about not getting digital tickets directly after purchase. Waiting and watching.
Order it timed out at confirmation and I lost those but over all good site fair and close prices
It was fairly easy once I figured it out. My only complaint would be that I couldn't go back and do a add on after the fact and the add on fees I thought was a bit ridiculous for parking
I was hesitant at first but turned out great! I am so excited that I get to take my daughter to her first concert! Thanks ticketsonsale!
It was easy process now we need to wait until February close to the date to get our tickets
It was simple and easy to do. Definitely recommend. Kids are gonna be super excited for this event.
Easy to use. Easy to pick your seats and purchase tickets. I wish all events were this easy to book.
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I'm from the "Old School" and this is all new for me! Making phone calls and chatting is very difficult for me.
Looking to cancel my purchase, no response yet. Have to go to work, can't make it
It was not clear that tickets are not coming from the venue and price would increase.
No seat numbers assigned?!
Quick process, was able to choose my seats and pay with credit card
It was okay, however, I don't like having to make a review for something I don't need to.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members