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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Was simple to use purchase was emailed to.me and I am going print and use.
Quick and easy. I was able to pick my date and seat area with ease.
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The attendant checked my parking ticket before we entered the lot. It was great with no issues.
I received a confirmation email about my order but the tickets from the seller aren't available till Feb. 7,2025. Waiting to get tickets.
Extra charges and fees are insane. $17 tickets and 3 tickets cost me $88 total. That is crazy amount of charges
Simple and easy to buy tickets. Would highly recommend and use for upcoming events
Faced issues while creating account. No contact person or email from team to resolve
Easy to book. Got tickets to the grand ole opry. Was able to purchase using paypal and could even split into 4 payments.
I was able to select the section that was available from a layout provided and ticket prices that were favorable. I do prefer paper tickets and hope that there is not a problem downloading them on my phone at the gate.
The site was easy to use and tickets came very quickly. No issues with finding seats and instructions after
The experience was good, it was very easy, I got online check the tickets and that was it.
I was happy to be given the chance to say if I have received my tickets as I was worried, after purchasing through ticket master to learn that my ticket may not come for 4 months.
No digital map for person with handicap which made it difficult to decide on which parking to purchase
Receive the confirmation just after the purchase but I'll get the ticket only a day before the event.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members