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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The service fee was over $20 which made $70 tickets almost $100 per ticket. That's ridiculous.
Purchasing two tickets for Tedeschi trucks was it very simple process. I can't wait to surprise my other half for his birthday.
Good experience for my first time and I will refer my friends and family to make purchases
Paid $60 for parking multiple blocks away when the garage was charging $15.
Absolutely never using this again :)
OK, Led to believe tickets would be available in the app immediately. Still no tickets in the app.
The experience at the park was great - getting the tickets is a little complicated.
The process was kinda straight forward looking forward to a good show.
Quick and easy. This would however be my first time purchasing tickets paying for them but not receiving them. Not sure if the venue just havent made the tickets available
I had a good experience buying the tickets customer service was helpful
Really easy to use, didn't cause me any problems. Just filling this out for a survey lol
Easy to purchase and immediate confirmation. Did not realize fee was so expensive, however.
It was ok, shouldn't have to wait days before the ticket transfer. I was told I may have to wait until up until the day of the event march 15th. It should be the same day or next day.
Directions are good and lead you where you need to go. Very well done.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members