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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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I was charged an additional $32 per ticket. Never received an itemized receipt. Aren't there scalping laws? Feels a bit scammy.
I do not like that I do not recieve the tickets I purchased right away. It says the seller has up to the DAY before to send over the tickets. Very sketchy if you ask me. I'm worried I will never recieve them. I paid well over 400 dollars so to not have proper confirmation I will get the tickets until possibly the day before is not comforting nor what I expected when I purchased them in the first place...
This was easy peezy! I would give this way if i need future tickets! Everything went very well, I would recommend this to other people! Thanks
Quick and easy to buy tickets.Would use again to purchase tickets.
I didnt realize i would be receiving my tickets only a few days before the concert, not happy. Also sold for more than the selling price?
Sorry for the inconvenience but I've had so many people take advantage of me. I will believe it when I see it
Perhaps I didn't see it, but an explanation of how this was going to work and what to expect would have been helpful. Makes me a bit uneasy that I have paid for but have not yet received my tickets. Not sure why they aren't issued at the time of payment. You have our money, now I would like our tickets please. Seams reasonable.
Quick and Easy and Painless, i do appreciate that they do follow up to confirm that you did receive the confirmation of booking as well.
Thank you for making this a friendly experience. And will be looking forward to the next time.
Needed to cancel. Agent stuck to policy. So major issue for me. Have to figure out what to do
Still waiting on my ticket, not sure if I woulda purchased knowing I had to wait 3 days before my tickets are available.
I'm having a real hard time pulling up my tickets, due to ticket Master telling me I need to change my password, and don't know how to contact anyone
Very easy and fast to order the tickets I wanted! Looking forward to seeing this group live in concert!Hve watched videos but nothing compares to see an artist live.
The on-line ticket order process for Chicago was very easy.
Ordered the tickets a month ago and still haven't recieved them and now getting worried.
I'm not very tech savvy. However I had no problem placing my order and if any fields were missed they were highlighted and easy to fix.
Purchased and received exactly what I needed. A little pricey after the fees.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members