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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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So excited, can't wait to get my ticket to the show. Seeing Hamilton with my daughter. Girls night
Easy purchase. Tickets delivered timely and accurately. But extra fee was high.
After the purchase, I found total cost cheaper. Noted for next time to compare beforehand.
Purchased tickets and was notified of the charge. $125 per ticket with over $40 in processing fees. Tickets arrived several days later with a confirmed cost of only $56. So somehow my tickets went from $125 each to $56 each. Just seems a little sketchy.
Good experience so far no issues. Wish I could say more but I will have to wait to see how receiving my tickets go.
I was able to purchase a parking ticket within hours of a game and the process was swift and seamless.
Great, user friendly access to good ticket's. I would recommend this site to other people.
It was a great experience. I had never used this before. I googled and was a little hesitant but it was good.
Great service sent a confirmation right away and process was smooth!
The ticket purchasing service was easy and quick. Appreciated being able to see the seating chart and the warnings that tickets were welling out quickly.
The order hasn't been delivered yet so I cannot comment on the experience. The purchase was straight forward.
Good experience would tell friends to use definitely will order again.
Easy and clean, the easiest way to buy tickets I hate doing surveys though
It was not bad but the time limit really bothered me. I feel like more time is needed.
Ordering was easy on line. A little confused about getting tickets so close to date of show as we will be traveling and unable to print tickets at home but hopefully phone tickets will work out.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members