On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Us older folks like to be mailed hard copy tickets. Not an easy process for folks in the boomer generation.
I feel like tickets on sale stole from me. I wanted to buy from the venue.
Have not received tickets as of yet. A product I've been charged for.
Needed help and they helped me and answered every question I had
I'm concerned about getting my tickets and would like to have full confirmation that I will receive them in time for the show.
Easy peasy lemon squeezey! And just a few clicks, I got my tickets for a show in Bangor, Maine
I can't wait!
I hope everything goes smoothly, I well write about the experience after the show.
Still waiting on the schedule for when my ticket will arrive. I had a call that it would be at will call but that's not DPAC policy. The ticket is bought is a mobile ticket.
It would be convenient to know how long before the show the tickets will be send out in order to look out for this email because tickets are purchased many weeks before the etickets are actually send out
Just put ur selection in and pay the cost of the seats and answer the additional questions about hotel accommodations if needed
Slightly daunting for a first time, but achievable! Ticket prices are as expensive as ever—especially for the events we all want to attend! But as this this process goes, this was doable.
Worked as it should. No problems to speak of? 10 words are necessary.
Quick service and easy to find tickets and I like the convenience of the digital ticket.
Great experience with the site to order this ticket. It was a friendly site to to order from.
January 13,2025, Order #******* purchased. January 30,2025, received a ticket transfer link that won't open.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members