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From the business
TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.
We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.
All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...
TicketsOnSale Reviews Summary
The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Easy online purchasing and helpful customer service. Have contacted them a few times by phone and have had good experiences from an actual person. It's nice to speak to someone for help and not a machine.
Quick, easy and secure... I appreciate the email a couple days later asking if everything went through...
The whole process was pretty seamless. I'd prefer to have my purchased tickets in hand once funds are transferred, but hopefully they will be coming soon.
I had to change my phone number in November.
To confirm who I am I need to contact Ticketmaster because I cannot receive the text confirmation from
My old phone number. I will tackle that problem monday
Purchase was easy with no issues or hassles. Would use to purchase again
I got my tickets within 2 days of perchasing them, i think that they were a little over priced but it is what it is i guess
This is my first time using this ticket site. I'd prefer if my electronic tickets were sent to me immediately. So, hopefully I'll receive my tickets on time.
No billing statement listing charges which were questionable, only balance total, & no luck in making a contact on the website. I would have cancelled purchase if I could have.
Would not use them again because of high fees. Fees were not disclosed ahead of time..
It was easy to search for tickets and purchase them. I received my confirmation email shortly after purchase.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members