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TicketsOnSale

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

TicketsOnSale.com is an independent ticket marketplace specializing in leveraging the latest technology and security to deliver the best tickets at the best prices. We have an intuitive web design and venue maps that make purchasing tickets quick and easy. Our goal is to help you view great events online, conveniently from any device.

We are not associated with any venue, box office, or primary supplier. Prices may be above or below face value and can fluctuate quickly with demand. Independent third-party resellers set the ticket prices presented on TicketsOnSale.com. We do not own any of the inventory displayed on our site. A third party vendor provides all event listings and seating maps, and manages fulfillment, cancellations and customer service on our behalf.

All orders are protected by our 100% Buyer Guarantee, ensuring tickets are certified authentic and will arrive in time for your event. Ticket delivery options selected in checkout include email, flash seats, smartphone/mobi...


ticketsonsale.com
Middletown, United States
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TicketsOnSale Reviews Summary

The company's reputation is mixed, with customers appreciating the user-friendly interface and timely responses from support staff, indicating a generally positive service experience. However, significant concerns arise regarding transparency in pricing, as many users report unexpected fees and difficulties in obtaining ticket delivery information. Complaints about the cancellation process and perceived fraudulent practices further detract from customer trust. While some customers express satisfaction with their purchases, the overall sentiment suggests a need for improved clarity in pricing and communication to enhance customer confidence and satisfaction.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

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62,867 reviews

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Georgia
1 review
0 helpful votes
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Wish you would send tickets sooner
August 28, 2025

So far so good. But I don't look how you hold the tickets. I feel like when I pay for them, they are mine and they should be sent to me

Date of experience: August 18, 2025
Canada
1 review
0 helpful votes
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Purchase successfully the first time,and the price is reasonable,very good!

Date of experience: August 21, 2025
Colorado
1 review
0 helpful votes
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Easy
August 28, 2025

Process was quick and easy and got my tickets pretty fast. I'm really happy with this service

Date of experience: August 18, 2025
Canada
1 review
0 helpful votes
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Deceiving
August 28, 2025

I received an email from ticket master not tickets on sale………….

Date of experience: August 17, 2025
Macao
1 review
0 helpful votes
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Sfera Show
August 28, 2025

Nice show, beautiful and magical place. Recommend. Thanks

Date of experience: August 17, 2025
Canada
1 review
0 helpful votes
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Prices Are Crazy
August 28, 2025

Tickets On Sale prices are in American dollars and cost was way higher than what I could buy from TicketMaster. My bad as I googled ticketmaster and didn't notice that I wasn't on Ticketmaster after I purchased the tickets. I'd like to cancel tickets and website isn't very accommodating for that so will take my lumps. Won't let this happen to me again.

Date of experience: August 17, 2025
Georgia
1 review
0 helpful votes
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Parking
August 28, 2025

I have nothing negative to say. Instead of being able to park at 5pm I wish we can park a little earlier.

Date of experience: August 17, 2025
New York
1 review
0 helpful votes
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Опыт с TicketsOnSal
August 28, 2025

Не советую никому покупать билеты через перекупщиков. Я поспешила, потому что они пишут, что якобы осталось 7% билетов и купила заранее, заплатив в 4 раза дороже. Он обошелся мне 226 долларов. А потом нашла сайт-оригинал и оказалось, что билет стоит всего 56 долларов и сдать его нельзя. Разве что пришёл через сутки.

Date of experience: August 17, 2025
Canada
1 review
0 helpful votes
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Average
August 28, 2025

1st time of hearing of site on line, never heard of site before

Date of experience: August 17, 2025
Pennsylvania
1 review
0 helpful votes
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Parking
August 28, 2025

Easy to find and park. Was a little confused about entry. Arrived and there was no attendant to take our QR code. We pulled a ticket hoping the QR code would work on exit. (It did, whew) Was not a long walk to the stadium. Great parking spots.

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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No problem indexing tickets
August 28, 2025
Updated review

We have received confirmation of purchase but have not yet seen tickets.

Date of experience: August 17, 2025

Thanks fir being ao quick and easy!
August 17, 2025
Previous review

Thanks fir being ao quick and easy!

Date of experience: August 6, 2025
Virginia
1 review
0 helpful votes
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Good site for purchasing
August 28, 2025

Quick and easy to use the site.
Fast response. Easy to find options.

Date of experience: August 17, 2025
Canada
1 review
0 helpful votes
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Amazing
August 28, 2025

Ticket master is easy to use and fast this is my first time using the website and no problem or issues whatsoever very happy

Date of experience: August 17, 2025
Louisiana
1 review
0 helpful votes
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Easy!
August 28, 2025

Easy to find. Easy to buy. Will buy again. Easy buying experience.

Date of experience: August 17, 2025
Missouri
1 review
0 helpful votes
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Was helpful
August 27, 2025

No problems getting my tickets, was a good process and didn't take long

Date of experience: August 17, 2025
New York
1 review
0 helpful votes
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You'll be ready to go in no time!
August 27, 2025
Updated review

Website was very easy navigate. No problems at all. Looking forward to our event.

Date of experience: August 17, 2025

Intuitive which makes for efficient ticket purchase
August 20, 2025
Previous review

Intuitive which makes for efficient ticket purchase.

Date of experience: August 10, 2025
Alaska
1 review
0 helpful votes
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Tickets
August 27, 2025

It was fine. Won't forced to fill out a review for something in order to confirm was the most annoying part.

Date of experience: August 17, 2025
Massachusetts
1 review
0 helpful votes
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No issue
August 27, 2025

Seamless experience. Would use again. Thats all there is to report...

Date of experience: August 17, 2025
Macao
1 review
0 helpful votes
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Great
August 27, 2025

Great They got me my ticket. Thank you so much for the ticket I'm excited for the concert

Date of experience: August 17, 2025
Georgia
1 review
0 helpful votes
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Good
August 27, 2025

Good and easy. Good good good good good good good good good good

Date of experience: August 17, 2025